Tumblr’s Support Problem with ‘Missing e’

missing-e:

As many users have observed, Tumblr has recently given users a choice to uninstall Missing e or revoke support for your account.

The reasons they give for suggesting that you uninstall Missing e are the worst-case scenario for installing browser extensions or browser modifications of any kind. However, Missing e is not a source of these kinds of problems.

At worst, Missing e may cause problems when Tumblr makes changes to their interface and Missing e has not yet been updated to deal with the changes. I usually work very quickly to restore compatibility in these cases.

It is very unlikely that Missing e will cause any data loss. This is especially true of existing posts. Without your interaction, Missing e will not delete anything!

As for privacy, Missing e does not obtain, use or store your email address, password, IP address, search queries or contents of any of your existing posts.

Missing e implements only a small amount of what Tumblr calls page scraping. It is not done regularly, nor is it excessive. The removed features Follow Checker and Unfollower used page scraping a lot more and were taken out of Missing e quite some time ago for this very reason.

All users are encouraged to examine Missing e’s source code to confirm all of the claims I have made!

If you choose to continue using Missing e and want to continue receiving support, you should follow these guidelines:

• If you experience problems with Tumblr, deactivate Missing e in your browser’s extensions list (you can get to this list using the first part of the Missing e uninstall instructions and turning off “Enable” or clicking on the “Disable” button, depending on your browser). If the problem remains, it is most likely not a Tumblr issue.

• Before contacting Tumblr support, deactivate Missing e. Regardless of whether or not you acknowledged that using Missing e means Tumblr will not provide you with support, if you have it deactivated or uninstalled, it is not running! You will be accurately presenting your issue to Tumblr support in informing them that you are not currently using Missing e.



I Understand

thenoobyorker:

atomvincent:

chasewhiteside:

I am going to continue using Missing-E. I understand that I should anticipate potential data loss, a lack of privacy, and performance issues, and that Tumblr will not provide support for my account.

Reblog if you understand.

I understand. I understand that the features provided by Missing E make Tumblr infinitely more useful to me. I understand that Tumblr would rather provide me with an ultimatum than address the reasons that Missing E has become such a popular extension. I understand that Tumblr is not interested in developing features that their users desire. I understand that Tumblr will no longer provide support for my account. I will continue to use Missing E.

I understand this because as we ponder over what we hackers have gotten ourselves into, tumblr is utilizing funds to hire a ”full-time editorial staff to create original content and curate existing user blogs.” I understand that if you’re going to profit handsomely from our original content, you’re entitled to rescind your support if we want to ameliorate problems with your blogging platform so as to enhance our original content creating experience and thus make you more profit so that you can hire ”full-time editorial staff to create original content and curate existing user blogs” and so on and so on…



tumblr, I fucking hate you.

xtremecaffeine:

davyjonesing:

rockinrye:

do not log out if you are using chrome/missing e. because you will not be able to get back in unless you use an incognito window. it’ll just keep giving a ‘not found’ tumblr error page when you try to get to tumblr.com. 

though incognito disables any extensions. assholes.

Is this for real, though? Fuck!

it also just gave me a pop-up message telling me i should uninstall missing-e because it’s a “browser hack” and “unsupported”

i actually read what it said and most of it was bullshit





corsetmaid:

we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
we’ve entered an endless recursion of time
this is the 15,532nd time my dashboard has gone back

Oh. Looks like Tumblr took down another Missing-e feature.

cottonball:

My follower count, messages, drafts and queue task bar has now been kicked off of my dashboard.

Tumblr’s animosity toward Cutler and his Missing-e extension is pretty frustrating. I silently rage to myself knowing that there isn’t much I can do. It’s a pretty helpless situation.


I wish this Tumblr Blackout thing was more ambitious in its actions and deeper in its cause. Tumblr isn’t going to listen and I doubt it’s going to make any dent whatsoever. I mean, if you’re going to make any kind of Tumblr movement, at least make something that (1) has better and more reasoning and (2) is more direct and effective. Not posting anything for a day isn’t going to reach Tumblr as any sort of message.

I want to let Tumblr know that my concerns go passed their interface aesthetics.

I want to question Tumblr’s ethics.

I want to know what their problem with Missing-e.

Cutler has probably gone over the Tumblr’s Terms Of Use over and over again to make sure he didn’t cross ANY boundaries with them and even stopped using Tumblr API. He tried his best to be accommodating to a blogging site he had a lot of respect for and they still are trying their best to take Missing-e apart.

I want to point out the issue of the different interpretation of their Terms Of Use policies and how that’s going to be clarified and addressed.

I want to know why they had to go as far as to contact a lawyer in order to get a legal agreement to their own interpretation of the Terms Of Use.


Lastly, I want to tell Tumblr that, in spite of my gratitude to them for making this site, I’ve finally come to terms that they’re just another big internet company like the rest of the lot and really don’t care what their user’s want out of this website.

Tumblr users are nothing but the meat that they need to sustain an online community. Their voice doesn’t matter much when it comes to the design, interface and blogging features of their website.


Quite frustrating really.

The break down of Missing-e’s features is enough for me to let go of Tumblr.

Not because I don’t think it’s “pretty” or “convenient” enough but because I disagree with the actions behind Missing-e’s breakdown. Not to say that me leaving will have any effect on Tumblr’s success rate.


… I probably won’t let go of Tumblr though. Unless I find a Blog Mod successor for Gressenheller Uni.


It’s frustrating. Because I know I absolutely have no power in this situation.

just……. all of this. gods.


Sep 01, 2011 - 25 notes
reblog: cottonball | origin: cottonball
tagged: #tumblr

atarashiiasa:

THIS POST IS NOW FUNNY
Aug 11, 2011 - 12 notes
reblog: adreus | origin: adreus
tagged: #tumblr



THIS IS ACTUALLY SO ACCURATE, I DON’T EVEN


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